How Paperwork Errors Cost Families Millions in Life-Insurance Payouts | Your Money Briefing | WSJ

Hundreds of families who paid life-insurance premiums were denied millions of dollars in death benefits because of missteps by both their employer and their insurance company.

WSJ reporter Leslie Scism joins host J.R. Whalen to explain how it happened.

0:00 Types of life insurance policies involved
2:11 Prudential Financial’s issues
4:27 Tips to avoid life insurance policy issues
5:24 Did people get their money back?

Your Money Briefing
WSJ’s personal-finance podcast features the news that affects your money and what you do with it, breaking down complicated money questions from spending and saving to investing and taxes.

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